OFFICIAL SOL BLUME 2023 ADA GUIDE
Sol Blume is an accessible event, and we are dedicated to continually improving our
efforts to ensure you have access to all the event amenities. The following explains the
services provided this year. Please read this informational guide thoroughly before
sending an inquiry email.
For any accessibility-related questions not answered in the guide, please email us at
ada@solblume.com. We welcome and encourage all feedback and suggestions from
our patrons with disabilities. We will do our best to assist you and address your
accessibility needs.
WHEELCHAIR ACCESSIBILITY
The venue is navigable for patrons with mobility disabilities. The event is held in a park
and is mainly grass. There are accessible routes connected throughout the venue
including parking, entrances, stages, ADA viewing areas, vendors, and all other activity
areas.
We encourage all patrons with mobility disabilities to utilize personal forms of
transportation, including wheelchairs and scooters. Patrons are also permitted to bring
crutches, walkers, and canes into the event. If you need to recharge your motorized
mobility device, you may do so at the Accessibility Services Hub. Patrons should bring
all cords and accessories needed to charge their devices. Chargers must use a 110-
volt, 20 amp circuit.
We will not be providing wheelchair or scooter rentals.
ADA PARKING
For more information on ADA parking, rideshare or loading and unloading zones please
email us at ada@solblume.com.
ADA ENTRY
There will be an ADA entry lane, located at the main entrance. Patrons with disabilities
and up to one companion may use this lane to safely enter the venue. Please visit the
Accessibility Services Hub immediately after entering the event to request the ADA
accommodations and services you need.
ACCESSIBILITY SERVICES HUB
Please Note: You must stop here to get your ADA Wristband. This wristband is free of
charge and will grant you access to the accessibility services required on account of a
disability or injury. There is no ADA pre-registration before the event – this is all done
onsite at the event.
The Accessibility Services Hub is conveniently located at the main entrance. The exact
location of this hub will be labeled on the event map when it is released. At this location,
you can:
● Request accommodations and services you require.
● Get your ADA questions answered.
● Get your ADA Wristband.
Wristband Policies
● ADA Wristbands are good for the entire duration of the event.
● DO NOT remove your wristband at any point during the event.
● Patrons may request a wristband for one companion if needed (exceptions will
be made for families with young children).
● If a disabled guest wants to switch their companion, please bring the old
companion wristband to the Accessibility Services Hub to be reissued.
ACCESSIBLE VIEWING AREAS
There will be accessible viewing made available to ADA patrons at designated stages.
For more information on how to gain access to these areas, please visit us at the
Accessibility Services Hub.
Accessible Viewing Area Policies:
● Seating is available on a first come, first served basis.
● Companions may be asked to stand in the back if the viewing area reaches
capacity.
● Guests may not save spots.
● Blocking the view of the guests sitting behind you is not permitted.
● Standing is permitted only in the very back row.
● Patrons and companions may not smoke in these areas.
SERVICE ANIMALS
Service animals are permitted throughout the venue. However, emotional support
animals, therapy animals, companion animals, and pets are not permitted into the
event. Any animal whose task is to provide protection, emotional support, well-being,
comfort, or companionship is not considered a service animal and will not be allowed into the venue.
Only service animals that have been individually trained and are under
the proper care of their owners will be allowed within the premises.
The following guidelines must be followed:
● All service animals must be verified by the ADA Coordinator or Manager before
entering the event venue.
● Once verified, service animal handlers are required to fill out a Service Animal
Agreement before proceeding into the event grounds. Once signed, service
animals will receive a service animal wristband or tag to indicate verification.
● Service animals must remain by the handler’s side at all times and must be
harnessed, leashed, or tethered. If these devices interfere with the service
animal’s work or if the handler’s disability prevents the use of these devices, the
handler must maintain control of the animal through voice, signal, or other
effective controls.
● Service animals must be housebroken and should use the service animal relief
area.
● Anyone bringing an animal will be responsible for and liable for any damage or
injury caused by the animal.
● All service animals should have legally required vaccinations. The ADA
Coordinator or Manager may ask for proof of vaccination during the verification
process.
We ask that you do not leave your animal in your car while you’re attending the event,
as vehicles without active air conditioning may become too hot and unsafe for any
animal.
EFFECTIVE COMMUNICATION REQUESTS
We accept requests for any of the following services:
● ASL Interpretation
● Other forms of Effective Communication
Requests for these services must be submitted to us at least 30 days prior to the event
to allow for sufficient preparation. The deadline for this event is July 21, 2023. To
submit a request, please fill out the Effective Communication Request Form.
ADDITIONAL SERVICES
● First Aid: We have several First Aid locations throughout the venue, noted on
the event map and mobile app, if available. Professional medical staff can
provide assistance to your medical needs at these locations.
● Special Dietary Needs: The event will have food vendors that provide gluten-
free dietary options. For those with special dietary needs beyond what will be offered at the event, please contact us at ada@solblume.com for further assistance.
● Prescription Medications: All prescription medications must be in the original
manufacturer container with your name on it, which matches your government-
issued photo ID. Please only bring a sufficient amount of medication for the
duration of the event. Your medications must be cleared by the medical team at
the event entrance.
● Other Services: If you would like to request large format print/braille literature,
guided tours for guests with visual disabilities, assistive listening devices, or any
other accommodation not listed, please reach out to us at ada@solblume.com at
least 30 days prior to the event. If you require assistance on account of
pregnancy, nursing, or breast milk pumping, please reach out to the information
team at guest-services@solblume.com.
COMMENTS, QUESTIONS & SUGGESTIONS
Sol Blume will consider requests by patrons with disabilities for reasonable modification
of event policies, practices or procedures, or for auxiliary aids and services that will
permit the patron equal enjoyment of the goods and services offered at the event. We
encourage you to make any such request as far in advance as possible to enhance our
ability to evaluate and fulfill the request.
In continually trying to make our event more accessible, we encourage you to contact
us at ada@solblume.com for any of your accessibility-related needs. Additionally, if you
have any questions about our ADA policies or services, please don’t hesitate to reach
out to us.
We hope you find this guide informative, we look forward to seeing you at Sol Blume!